Courses - All cancellations or changes to course registration must be made in writing to firstname.lastname@example.org. Cancellations received 7 days prior to the course's starting date will receive a full refund. Cancellations received less than 7 days prior to the course's start date will receive a full refund, less a 20% processing fee. No refund will be given for cancellations less than 24 hours prior to the course's start date. If for any reason we cancel this course, you will receive a full refund. Please allow 2 to 3 weeks for refund cheques to be processed.
Events - Please refer to the events section of our website for individual event cancellation details (http://bcnpha.ca/events). Otherwise please email email@example.com.