8:00 AM - 10:00 AM

Light Breakfast, Tradeshow, Networking & Opening Remarks

Join your colleagues and make new connections during the light-breakfast while visiting our tradeshow. 
5/31/2018 8:00 AM - 5/31/2018 10:00 AM

10:00 AM - 10:30 AM

Morning Networking & Tradeshow Break

Join your colleagues and make new connections while visiting our tradeshow. Be sure to enter to win prizes at their booths! 
5/31/2018 10:00 AM - 5/31/2018 10:30 AM

10:30 AM - 12:00 PM

Engage Your Association!

Meet your BCNPHA regional representatives for a dialogue session geared to understanding the issues facing Lower Mainland non-profit housing providers, and to provide feedback on how BCNPHA could best support your work. Bring your questions, thoughts, challenges and ideas and join us in this exploratory discussion.
5/31/2018 10:30 AM - 5/31/2018 12:00 PM

Mixed-Income Housing Developments and Charitable Status

Today’s mixed-income housing projects create positive social outcomes but can also pose challenges for charities under existing Income Tax Act regulations. In this session, we’ll examine the existing regulatory environment and discuss specific projects developed by charities to help you gain a better understanding of what is and isn’t allowable. Presenters will also provide an update on recent advocacy work to encourage the federal government to reduce the restrictions on mixed-income development.

Presenters: Margaret Mason, Norton Rose Fulbright Canada LLP, Robert Brown, President, Catalyst Community Developments Society, Ross Chilton, CEO, Community Living Society, Karen Hemmingson,Chief Research Officer BC Housing and Lilian Chau, Specialist, Community Investment, Vancity
This session is sponsored by
5/31/2018 10:30 AM - 5/31/2018 12:00 PM

New Provincial Affordable Housing Programs and Initiatives

BC Housing works with the private and non-profit sectors, co-ops, provincial health authorities and ministries, other levels of government and community groups to develop a range of housing options. Through Budget 2018, the provincial government made a historic announcement regarding significant new investments for the creation and maintenance of affordable housing, including the establishment of the HousingHub. Join BC Housing as they discuss new programs and the opportunities for creating new affordable housing options throughout B.C. 

Presenter: Raymond Kwong, Provincial Director, HousingHub Development and Asset Strategies, BC Housing
5/31/2018 10:30 AM - 5/31/2018 12:00 PM

How Can We Best Serve Our Seniors?

Housing older tenants presents unique challenges, as seniors can often be isolated and have limited access to resources. This facilitated dialogue will discuss common issues faced by non-profit housing providers, and how to provide useful, accurate information to their senior tenants. Participants will receive suggestions and resources designed to more easily resolve issues that are common to housing older tenants, such as declining health, elder abuse, nutritional and safety needs, evictions, and accessing community supports.

Presenters: Avalon Tournier, Support and Education Coordinator, First Link, Alzheimer Society of B.C.;  Nighat Afsar, Legal Advocate, Seniors First BC; and Nevin Thomas, Housing Services Supervisor, Seniors Services Society 
Moderator: Peer-Daniel Krause, Policy Manager, BCNPHA
5/31/2018 10:30 AM - 5/31/2018 12:00 PM

Creating Successful Tenancies

Do you have recurring issues that come up with tenants? Trying to weigh up concerns about housing tenants inclusively, while maintaining housing standards and preserving the quiet enjoyment of other tenants? Join us, bring your own examples and work through your challenges and issues including legal frameworks, communication and other considerations. The format will be café style – you bring the issue and we bring the framework. Come prepared to put on your thinking caps and problem solve!

Facilitator: Kate Lambert, Strategic Program Manager, Ready to Rent BC 
5/31/2018 10:30 AM - 5/31/2018 12:00 PM

Creating a Capital Plan

Capital planning is the key in preparing your organization for the eventual renewal of your building’s various systems and a part of long-term portfolio planning. This workshop will provide an overview on what a capital plan is, and why it is important to have one. Participants will have a hands-on opportunity to explore Ameresco's Asset Planner software, sample data and BCNPHA’s Capital Planning Template. As there will be a limited number of laptops, please feel free to bring your own.

Co-facilitators: Warren Jacobs, Capital Planning Manager and Brian Jung, Asset Management Coordinator, BCNPHA
5/31/2018 10:30 AM - 5/31/2018 12:00 PM

12:00 AM - 1:30 PM

Lunch Plenary and Tradeshow

Could rental-only zoning be the key to bringing affordability back to the housing sector? What measures need to be in place to ensure its success – for residents, neighbours, municipalities and developers? How can we avoid the potential pitfalls? Join us for a lunchtime panel discussion on the proposed rental-only zoning legislation moderated by award-winning journalist Frances Bula.

Panel Facilitator: Frances Bula
Panelists: Lisa Spitale, Chief Administrative Officer of New Westminster; Kira Gerwing, Manager of Community Investment, Vancity; Noha Sedky, Community Planner and Project Manager, CitySpaces; and more. 

This lunch is sponsored by   
5/31/2018 12:00 PM - 5/31/2018 1:30 PM

1:30 PM - 2:45 PM

Inspired Leadership

This session runs until 5 pm
This session is open to all: leaders, operations/front line, and asset management staff.

Leaders are individuals who choose to make a positive contribution to the world they inhabit, which requires a commitment to self-awareness and conscious attention to how they operate. In this course, developed in partnership with BC Housing and the Justice Institute of BC, you’ll reflect on the values and beliefs that support your leadership style and explore your own strengths and challenges in the context of solid leadership competencies. 

Presenter: Rick Thomas, Faculty, Justice Institute of British Columbia
5/31/2018 1:30 PM - 5/31/2018 5:00 PM

New Societies Act

The new Societies Act came into force on November 28, 2016 and the 27,000 societies in BC will have two years to file their Transition Application. This workshop will provide useful information on the bylaw and policy changes necessary for your organization to effectively make the transition, including information specific to non-profit housing providers. Topics include: preparing for transition, the basics for BC Housing-funded societies; overview and key changes; timelines; and resources.

Presenter: Martha Rans, Law for Non-Profits   
5/31/2018 1:30 PM - 5/31/2018 2:45 PM

Promoting Good Governance by Engaging your Board

Steering an organization takes skill that can be developed through education and practice.  A strong board is one where the directors understand who they act on behalf of in making decisions, what education they need to be successful, and what their role is in creating the mission of their organization. This session will explore some key components of good governance and what CEOs and EDs can do to support the development of their boards.

Presenter: Doug Tennant, Executive Director, UNITI 
5/31/2018 1:30 PM - 5/31/2018 2:45 PM

Intro to Conflict Resolution: Understand & Manage Emotions

This interactive session approaches conflict resolution from a human needs perspective. You'll be introduced to the theory of emotional self-regulation and engage in hands-on practice in recognizing triggers, thinking errors, reframing, and body-based emotional management techniques. This session will be of particular interest to front-line staff working in stressful environments or with high-risk, high-need.

Presenter: Kent Highnam, Program Director, Justice Institute of British Columbia
5/31/2018 1:30 PM - 5/31/2018 2:45 PM

Asset Management Software Technology

How does technology affect the management of an organization? Is the investment in software warranted? What are important considerations regarding change management during the implementation of new software? What are the important questions and steps in choosing property management software? Attend this session to learn about real experiences from a panel of non-profit housing providers who have gone down this path.

Presenters: Stefan Baune, Director of Operations, New Chelsea Society; Kylie Sandham, Manager of Capital Assets, Greater Victoria Housing Society; and Sean Bremner, Maintenance Director, Baptist Housing; Brian Jung, Asset Management Coordinator, BCNPHA
5/31/2018 1:30 PM - 5/31/2018 2:45 PM

Housing Operations Programs: Earn $ , Save $

BCNPHA program partners go the extra mile to support societies in their housing operations. Experts and BCNPHA staff will answer questions and offer solutions to your housing issues including insurance, investments, benefits, communications, property management, repairs and the new building remediation program. Participants will learn about BCNPHA member programs and services that create revenue and save money for your housing society.  

Presenters: Arwa Hasan, Marketing and Membership Associate, BCNPHA; Dean Pogas, Director, Communications & Operations, BCNPHA; with Joe Hayes, Encasa Financial Inc.
5/31/2018 1:30 PM - 5/31/2018 2:45 PM

Housing Tour

This tour runs from 1:15 to 5:15 pm.
Join us for a bus tour of innovative housing sites and social enterprises in the local area. Sites include a social enterprise run by Elizabeth Fry Housing Society, and shelters and services managed by Lookout Housing and Health Society. See firsthand how these organizations are managing unique social enterprises and housing shelters to support the needs of their clients. This tour entails a fair bit of walking, so bring an umbrella and sturdy walking shoes!

Tour Guides: Mike Gamble and Cathy McDonald, Asset Management Coordinators, BCNPHA
5/31/2018 1:15 PM - 5/31/2018 5:15 PM

2:45 PM - 3:15 PM

Afternoon Networking and Trade Show Break

Join your colleagues and make new connections while visiting our tradeshow.
5/31/2018 2:45 PM - 5/31/2018 3:15 PM

3:15 PM - 4:30 PM

New Society Act: Bylaws

This session is targeted to those who have attended the introductory New Societies Act workshop and have questions about their bylaws. In this session we'll review key bylaw changes including membership classes, director's qualifications and others. Bring your questions and your bylaws, and (optional) your laptops.

Presenter: Bryan Millman, Associate, Norton Rose Fulbright Canada
5/31/2018 3:15 PM - 5/31/2018 4:30 PM

Cleanstart: Helping to Support Tenants and Communities

Non-profit housing providers face challenges with tenant hoarding and pest control issues, which are complex and widespread problems. Learn about the steps required when dealing with hoarding units, and how to work with your tenants to support a pest-free environment. Join Cleanstart BC to explore the challenges and successes of this social enterprise, and how it can help your society understand what needs to be done to ensure a safer, healthier living environment.

Presenters: Kane McIntyre, Director of Operations and Chris Boyd, COO, CleanStart Hoarding and Junk Removal, Inc.
5/31/2018 3:15 PM - 5/31/2018 4:30 PM

Learning to Thrive on the Frontlines

[How To Beat Burnout, Compassion Fatigue, and Vicarious Trauma]

Psychological, emotional and physical well-being are critical to cultivating caring, resilient and hope-filled frontline workers. In professions such as support staff who work with tenants of non-profit housing, self-care requires understanding how our work affects us and creating wellness practices. This skill can be developed and can enhance all aspects of your life. By the end of this session, you will understand key concepts and have put into practice the science behind building healthy resilience.

Presenter: Amanda Thiessen, Coach, Trainer and Facilitator
5/31/2018 3:15 PM - 5/31/2018 4:30 PM

High Performance Buildings

Rising energy costs and ever more stringent building codes have made building more challenging for housing providers. Passive House is a high-performance building design model that minimizes energy use and meets the most stringent upcoming building codes. This session will provide an overview on what Passive House is and its benefits for housing providers. This session will also examine a social housing Passive House case study.

Presenters: Jasmine Tranter, Project Manager, M'akola Development Services; Tom Faliszewski, Senior Manager, Innovative Solutions, Metric Modular; and Adam James, Architect/Principal, Ryder Architecture and Ian Cullis, Director of Asset Management, BCNPHA

Sanjiv Gupta, President, CuraFlo of British Columbia Ltd.

This session is sponsored by

5/31/2018 3:15 PM - 5/31/2018 4:30 PM

Community Partnerships Can Create New Inclusive Units

Understanding how to maximize your property asset is one thing. Knowing who to work with, and how, is another. Our workshop panel will focus on how a positive relationship between your non-profit,  the development community and your local city hall can support the creation of new inclusionary units. What should you do? And what shouldn’t you do? Learn from those who have worked in successful partnerships.

Presenters: Wendy Tse, Planner and John Stark. Senior Social Planner, City of North Vancouver; Chris Evans, Executive Vice President, Onni Group; Arthur Mills, Vice President - Hotel & Housing Development, YWCA Metro Vancouver; Ross Chilton, CEO, Community Living Society and Robert Brown, President, Catalyst Community Development Society

Moderator: Marika Alberts, Policy Director, BCNPHA

5/31/2018 3:15 PM - 5/31/2018 4:30 PM