8:00 AM - 10:00 AM

Light breakfast, Trade show and Networking

4/20/2017 8:00 AM - 4/20/2017 9:00 AM

10:00 AM - 11:30 AM

Housing Responses to the Opioid Crisis in the Lower Mainland

The Fentanyl crisis in BC claimed nearly 1,000 lives in 2016, and housing providers in the Lower Mainland are identifying ways to minimize the harm for people who inject drugs.  One such approach is the creation of Shared Using Rooms in non-profit housing developments.  This harm reduction approach provides an alternative for tenants who would otherwise be using alone in their rooms, and ensures a faster response by staff in case of an overdose.  Join us for an engaging discussion with housing providers who have implemented Shared Using Rooms.  They will share their experiences of setting up the sites, relationship management and what they’ve learned along the way.

Presenters: Janice Abbott, Atira Womens’ Resource Society; Andy Bond, PHS Community Services Society; Shayne Williams, Lookout Emergency Aid Society and Shannon Riley, Vancouver Coastal Health
4/20/2017 10:00 AM - 4/20/2017 11:30 AM

The New Societies Act

The New Societies Act came into force on November 28, 2016 and the 27,000 societies in BC will have two years to file their Transition Application.  This workshop will provide useful information on the bylaw and policy changes necessary for your organization to effectively make the transition, including information specific to non-profit housing providers.

Facilitator: Martha RansLaw for Non-Profits   
4/20/2017 10:00 AM - 4/20/2017 11:30 AM

3 Keys to Successful Tenancies

In this interactive workshop, we will explore the unique challenges and opportunities when housing vulnerable tenant populations.  Coming from a position of preventing housing instability, this session will explore how the combination of tenant and housing provider education, supports, community resources and systems increases successful tenancies, reduces damages and prevents evictions. Leave the workshop with a ‘toolkit’ to sustain stable housing.  

Facilitator: Kate Lambert, Ready to Rent BC
4/20/2017 10:00 AM - 4/20/2017 11:30 AM

Attracting Top Talent in a Growing Industry

Presented by BC Seniors Living Association

From CEO’s, Executive Directors, chefs, cooks and middle management, attracting the best people is more important than ever. This session will cover where to find and recruit top talent and how to compete against higher paying industries. Stealing from competitors is the natural recourse and that is the problem. There are just not enough skilled managers or great sales people to go around. Most companies still resort to what we call the old post and pray method. In this session you will learn what the biggest staffing challenges employers face:

  • Demographics: In the near future for every two Baby Boomers in Canada who retire, there will be less than one person to replace them and a solution needs to be found fast.
  • Millennials - The Changing work force:  Millennials want different things in a career but we keep offering them the same thing – what do they want?
  • What do you as an employer really need? Understanding what your actual need is as opposed to your perceived need

Presenters: Ian Milford, JRoss Recruiters

4/20/2017 10:00 AM - 4/20/2017 11:30 AM

Do You Need to Create a Capital Plan?

In this hands-on workshop, learn how to use BCNPHA’s Capital Planning Template, Asset Planner software and enter data. Also, learn how your Capital Plan affects other levels of planning, and how our online BCNPHA courses can support you.

Facilitators: Warren Jacobs and Brian Jung, BCNPHA 
4/20/2017 10:00 AM - 4/20/2017 11:30 AM

Maximize Returns on Your Capital Reserves

The Encasa Social Housing Investment Program is structured to help non-profit housing providers maximize returns on capital reserves while taking into account their unique liquidity needs and risk profiles. 

Attendees making decisions about their society’s finances will better understand: 
• What the Encasa programs offers; and 
• Whether your organization would like to further explore this investing option.

Presenter: John Osmond, Encasa
4/20/2017 10:00 AM - 4/20/2017 11:30 AM

11:30 AM - 1:00 PM

Lunch Plenary - Meet Your Local Provincial Candidates

Local candidates from the BC Greens, BC Liberals and BC NDP have been invited to share their party platforms related to affordable housing and homelessness.

Followed by delegate Q & A 
4/20/2017 11:30 AM - 4/20/2017 1:00 PM

1:00 PM - 2:15 PM

Ensuring Housing Affordability Near Transit

Through the new development of rapid transit lines, we’re learning more about the impact on affordability that access to transit can often have.  But the relationship between transit and housing affordability goes far beyond rapid transit lines.  Join us for an engaging dialogue about the impact of transit costs on overall affordability, and the role municipalities can play in ensuring that affordable housing is located close to transit to improve mobility and quality of life for low-income households.  Participants will learn about recent research undertaken by Metro Vancouver and BCNPHA, and will help to identify potential strategies and tools for affordable housing and transit.

Presenters: Bruce Irvine, City of Coquitlam; Raymond Kan, Metro Vancouver; Alex Taylor, City of Port Moody; and Erika Sagert, BCNPHA
4/20/2017 1:00 PM - 4/20/2017 2:15 PM

Partnerships to Support People with Multiple & Complex Needs

Humans are complex beings, but the systems we operate within do not always reflect it.  If someone has a developmental disability, we channel her into the community living system.  But what if she also struggles with mental health issues or substance use challenges?  How does a housing provider support tenants in having their whole needs met within segregated parts of the system?  Join us for a discussion with diverse housing providers to better understand how we can work together to meet the needs of individuals with multiple and complex needs.  Participants will engage with housing providers to explore potential solutions to our complex support system.  

Presenters: Lynn Davies, CLBC; Ross Chilton, Community Living Society; and Brenda Gillette, BC CEO Network
4/20/2017 1:00 PM - 4/20/2017 2:15 PM

Staying Alive, Staying Connected

All of us engaged in housing support work in this moment, are susceptible to feeling disconnected, overwhelmed, and full of dread. Feelings that can interfere with our ability to show up in the ways we want. In this session for front line and supervising staff, we will explore strategies for resisting “burnout” and helping ourselves, as well as our peers and communities, stay alive and sustained in our challenging environments.

Facilitator: Sacha Médiné, Counsellor & Community Worker
4/20/2017 1:00 PM - 4/20/2017 2:15 PM

Building Your Talent Strategy with Millennials in Mind

Presented by BC Seniors Living Association
So you’ve hired your top talent and now you need to nurture and motivate them in not only their career path but for the succession plan of your operation.    
This session will provide a guideline that will allow you to put a program in place to ensure staff retention by:     
•         Identifying and mentoring those ‘shining stars’  
•         Creating a succession plan for all departments   
•         Working employees through the ranks  

Presenter: Tori Phillips and Tony Baena, PARC Retirement Living
4/20/2017 1:00 PM - 4/20/2017 2:15 PM

Maintenance Planning

Maintenance teams are usually under tremendous pressure reacting to building issues, and may be too busy reacting to ever find the time to put preventative, predictive or proactive maintenance in place. This session will describe how to assess your maintenance plans maturity, and improve your maintenance plan.

Facilitator: Mike Gamble, BCNPHA
4/20/2017 1:00 PM - 4/20/2017 2:15 PM

2:15 PM - 2:45 PM

Afternoon Networking and Trade Show Break

4/20/2017 2:15 PM - 4/20/2017 2:45 PM

2:45 PM - 4:15 PM

Board Roles and Responsibilities

Being a board member is an honour and a responsibility. Board members have responsibilities, legal obligations, duties, rights and defined as well as optional roles. By the end of this session you'll be able to describe the legal duties and obligations of board members, explain the rights and responsibilities of board members, identify the six primary board governance responsibilities and discuss the roles of governance teams. A board audit worksheet will be supplied. 

Facilitator: Lisa Mort-Putland, Volunteer Victoria 
4/20/2017 2:45 PM - 4/20/2017 4:15 PM

Responding to Staff Trauma

Housing providers and shelter workers are regularly exposed to traumatic events, and in the wake of the opioid crisis, the frequency of these distressing and life threatening events has increased significantly. This session is intended for managers and leaders seeking to develop frameworks for supporting staff who are experiencing these ongoing traumas, to minimize the negative impacts on workers, and to help their teams stay healthy and present in their work.  

Sacha Médiné, Counsellor & Community Worker
4/20/2017 2:45 PM - 4/20/2017 4:15 PM

Expiring Agreements: Real Life Scenarios

We've all read the hypothetical scenarios about what happens when an operating agreement expires.  But what happens in real life?  Join us for a discussion with housing providers who have experienced the expiry of one or more agreements and who have lived to tell the tale.  Find out what steps they took to ensure the viability of their projects and have the opportunity to ask questions to inform your society's own planning.

Presenters: Jennifer Fox, M'akola Group of Societies; Nicholas Najda, M'akola Group of Societies; Dave Eddy, Vancouver Native Housing Society and Jill Atkey, BCNPHA 
4/20/2017 2:45 PM - 4/20/2017 4:15 PM

Creating a Culturally Safety Environment

We all want and deserve to feel safe physically, emotionally, socially and spiritually. In today’s multicultural environments ensuring cultural safety is more important and perhaps more challenging than ever. This interactive session will help you explore ways to increase cultural competence and create work and tenants spaces that are safe for everyone. 

Presenter: Michele Nault McIsaac, M’akola Group of Societies
4/20/2017 2:45 PM - 4/20/2017 4:15 PM

Harassment & Bullying in the Workplace

Presented by BC Seniors Living Association
Even the best smooth running ships will have uncomfortable staff and/or resident interactions. With the recent legislative changes it is imperative employers understand their obligations and how to respond to complaints. This session will provide information to ensure you are following the legal requirements when dealing with staff and residents.   
  • The legislative framework under the BC Workers Compensation Act and Occupational Health and Safety Regulations
  • Employer policies and procedures for addressing complaints
  • Investigating harassment, bullying and respectful workplace complaints

Presented by: 
Jennifer M. Fantini, Borden Ladner Gervais
4/20/2017 2:45 PM - 4/20/2017 4:15 PM

Housing Tours

Join us on a bus tour of Societe Du Foyer Maillard and 3030 Gordon Project, RainCity Housing in Coquitlam. This is a great opportunity to meet and network with your colleagues from other local societies, and see what others are doing to provide affordable housing options in their community.

NOTE: Housing Tour runs from 2:30- 4:30 pm. Registered participants meet in lobby at 2:30.
4/20/2017 2:30 PM - 4/20/2017 4:30 PM

4:30 PM - 5:45 PM

Board and Senior Manager Evaluation

To remain relevant we as individuals and team members must continuously learn. As board members we need the knowledge and tools that allow us to embrace opportunities and to manage change. But how do we know what we need to learn? The first step is to evaluate what we do and ask ourselves what can we do better?
By the end of this session you'll be able to evaluate your board to look for strengths and gaps, develop a board training and ongoing learning plan that fits your society's needs and budget, as well as identify ways to fairly and consistently evaluate your senior manager.

Facilitator: Lisa Mort-Putland, Volunteer Victoria 
4/20/2017 4:30 PM - 4/20/2017 5:45 PM

RENT Networking Reception

Join us immediately after the RENT for an affordable housing reception at The Wild Fig Restaurant and Lounge. Enjoy light refreshments while you make new connections with key decision makers from your region. 

We are also pleased to announce that we will be welcoming and celebrating our Homeless Count volunteers at this reception. This is a great opportunity to connect people who are actively working to solve BC’s housing and homelessness crisis across the Lower Mainland!

4/20/2017 5:00 PM - 4/20/2017 7:00 PM